Elli Dance
Client Services Manager & Admin Officer
With 19 years in the industry, Elli Dance knows what exceptional client service looks like - and she's built a team to deliver it.

Elli leads UNICA's Client Services & Administration team, making sure advisers and clients receive consistently exceptional support. Her role includes managing workflows, training and mentoring team members, and ensuring everyone has what they need to deliver high-quality service. She also supports all staff across the business, helping maintain a smooth, efficient, and supportive working environment.
Elli works closely with Managing Director Dominic Mulcahy, acting as his primary point of contact for a small group of his clients. She coordinates their ongoing needs and administrative requirements, making sure they have a seamless, personalised experience.
Making things easier for both our staff and our clients is one of the most fulfilling parts of what I do.
What Elli enjoys most is providing clear, confident guidance to her team - whether helping someone learn the ropes or working through a complex task together. Being someone the team can rely on and knowing she's helping clients feel informed, reassured, and genuinely cared for are what make her role rewarding.
Outside work, you'll usually find Elli on the sidelines cheering on her kids at their many sports activities - soccer, footy, netball, tennis, you name it. She also loves getting away for a holiday or exploring new parts of Tasmania.
Qualifications
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The UNICA Team

Dominic Mulcahy
Managing Director & Private Client Adviser

Duncan Macgill
Director & Chief Operating Officer

Luke Roberts
Director & Private Client Adviser

Cameron Pereira
Director & Senior Client Adviser

Jock Calvert
Private Client Adviser

Callum Tabor
Private Client Adviser

Matthew Barker
Private Client Adviser

Felicity Shadbolt
Provisional Financial Adviser

Nathan Coad
Paraplanner

Rebecca Luckcock
Client Services & Administration Officer (CSAO)

Kristy Williams
Client Services & Administration Officer (CSAO)

Rebeckah Howard
Client Services & Administration Officer (CSAO)

Sophie Loenneker
Client Services & Administration Officer (CSAO)

Nicola Kirkwood
Client Services & Admin Officer (CSAO)

Joanne Ola-Brown
Reception & Administration Support